Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
MedivillaBD offers flexible and reliable shipping options to suit every need in Bangladesh. Choose cost-effective delivery through standard parcel services, faster shipping via trusted courier partners, or secure handling through experienced freight forwarders for sensitive or bulk orders. For added convenience, you can also collect your order directly from our shop if you prefer. This page provides a complete overview of all available shipping methods
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Standard delivery Get it in 1-5 working days |
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Orders over 10000 Taka: All day delivery. Order anytime: |
FREE |
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Orders under 10000 Taka: All day delivery. Order anytime: |
60-500 TK |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
Is on-site installation available for hospital or institutional orders?
Yes. We offer on-site installation services for hospital and institutional (B2B) orders when required. Availability depends on the equipment type, location, and project scope. Please discuss installation requirements with our sales team during the quotation or ordering process so we can make the appropriate arrangements.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Once your order is shipped, we send a confirmation email with tracking details so you can monitor its progress. Delivery times may vary depending on your location, product availability, and the selected shipping method. If your order is delayed beyond the estimated delivery time, please contact our customer support team with your order number, and we’ll be happy to assist you in locating your shipment.
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Deliveries are generally not made on public holidays. Orders placed during public holidays or weekends are processed on the next working day. Delivery timelines may vary depending on the courier service and your location. For urgent requirements, please contact our customer support team to check available options.
We deliver to most postcodes nationwide. To confirm whether delivery is available to your specific area, please enter your postcode at checkout or contact our customer support team with your postcode details. We’ll be happy to assist you.
Next-day delivery is not available on all orders. Availability depends on the product type, stock status, order time, and delivery location. Some medical equipment may require additional handling or preparation time. If next-day delivery is available for your order, it will be shown at checkout. For urgent needs, please contact our customer support team to confirm options.
Yes. For B2B orders placed by hospitals, clinics, or other institutions, we provide installation support upon request. Installation services depend on the type of product, project requirements, and location. Please inform our sales team at the time of quotation or order placement if installation is required, and we will coordinate the necessary support accordingly.
